Trainer: Steve Blackman - CEO Volunteer Centre - Bradford

This workshop will equip you with a range of tools for dealing with difficult situations involving volunteers.

We will look at good management practice, identify strategies for dealing with difficult individuals and identify best practice when ending a volunteering arrangement.

Learning outcomes

Greater understanding of good volunteer management practices and an increased confidence in dealing with difficult behaviour.

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For venue details visit https://www.cabad.org.uk/training-venues