There’s no such thing as people who want to be ‘difficult’ but that’s often how we experience their behaviour. Dealing with them requires a set of techniques that can actually enhance all your relationships, so they are really worth working on.
Learning outcomes
you will discover: straightforward techniques to minimise difficult behaviours. How to defuse angry and aggressive situations. How to protect yourself from negativity and distress.
This course is suitable for: anyone working in situations where ‘difficult people’ are a problem
Read our Cancellation Policy
For venue details visit https://www.cabad.org.uk/training-venues
| Half Day Course Fees - choose the appropriate price band | |
| Voluntary and community organisations from Bradford District and VAL Essentials | £48.00 |
| Other Voluntary/Community organisations | £60.00 |
| Statutory Orgs/Private Companies/ Individuals | £120.00 |