Confident Communication Skills

 Registration is closed for this event

A practical and enjoyable day, in a supportive environment, for volunteers and staff.

This course is for people who would like to develop their skills and confidence to communicate more effectively at work or in a volunteer setting.  This course is funded for staff and volunteers from voluntary and community organisations in Bradford District.  We may ask for details of your website/publicity/Diva registration etc to verify this.

Only £10 per person

Aim:

To enable you to communicate more confidently with your colleagues, managers and clients/service users.

Learning Outcomes:

By the end of the course you will be able to:

  • Explain what is meant by the term “confident communication”
  • Identify a range of tools and techniques and be able to use them appropriately when communicating
  • Describe 4 different ways of behaving and how these may affect your communication
  • Say no without being negative
  • Demonstrate communication techniques with both your managers and colleagues/fellow volunteers
  • Make an action plan to develop your communication skills at work/your volunteer setting.

As this course is funded by Bradford College learners will need to bring ID and their National Insurance number in order to complete the registration forms. 

Read our Cancellation Policy

For venue details visit www.bsupported.org.uk/venues

When
20th July, 2017 from  9:45 AM to  4:00 PM
Location
Mabel Booth Room, Community Action, 1st Floor,
Voluntary Services Centre
19-25 Sunbridge Road
Bradford, BD1 2AY
United Kingdom
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Contact
Phone: 01274 722772
Email:
Event Fee(s)
Voluntary and Community Organisations from Bradford District £10.00